Nanonauts: Nanonauts are created for you personally. Once you have bought a Nanonaut, we will schedule it for production, and therefore the purchase cannot be refunded.
Flight experiments: we can refund the full price up until 4 weeks before the session. After that, we will schedule your flights, book airspace and so on, so any cancellations after 4 weeks cannot be refunded.
Space camp: you can get a full refund up until 4 weeks before the camp. After that, you will get a 50% refund.
ZeroG experiences: once the zero-G experience is purchased it is non-refundable, however, it is transferable. You may provide the name of a participants name who will be taking your place up to 7 business days before the programme.